1 Message
Warning or Blocking putting into Home or Away if a sensor is open?
New user here.
When I go to put my system into "Home" or "Away" when it is currently off, and there is an open door sensor (e.g. I left a door open) there is no specific warning.
Example: I left the back door open, on the keypad there was a message about this, I viewed it and dismissed it by going back. Later, the door is still open and I go to put the system into Home mode and there is no warning that the door is open nor does it prevent me to going into home mode. I assume that if the door was closed and then re-opened the alarm would trigger -- but in this case as long as the door stayed open the alarm would not go off?
Is there a way to force the system to not enable if a particular sensor is open? Or at least for it to display a warning if I try to arm the system when a door is open?
Thanks!
When I go to put my system into "Home" or "Away" when it is currently off, and there is an open door sensor (e.g. I left a door open) there is no specific warning.
Example: I left the back door open, on the keypad there was a message about this, I viewed it and dismissed it by going back. Later, the door is still open and I go to put the system into Home mode and there is no warning that the door is open nor does it prevent me to going into home mode. I assume that if the door was closed and then re-opened the alarm would trigger -- but in this case as long as the door stayed open the alarm would not go off?
Is there a way to force the system to not enable if a particular sensor is open? Or at least for it to display a warning if I try to arm the system when a door is open?
Thanks!
Official Response
davey_d
Community Admin
•
5.7K Messages
4 years ago
Hey angelosarto, welcome to SimpliSafe!
Yes, the system will let you arm the alarm even if an Entry Sensor is open. This is intentional, so that you can leave windows or doors open (say, in the summertime when you want to let the breeze in) and still arm the rest of the system.
However, you should also be getting a voice prompt from the Base Station, warning you of that open sensor. But keep in mind that this will only happen if you haven't already cleared the warning message on the Keypad (since the system assumes you already know and don't want to hear about it!).
Right now, there's no option to change this feature.
(edited)
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sevensiamesecats
2.2K Messages
4 years ago
You have to understand, if it refused to arm, that is no more notable than letting you know a sensor is open. And will you always have the time to track down which sensor is open (or just misbehaving)?
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vineyestate
4 Messages
8 months ago
definitely need to be able to choose / armed Home the other day / thought secure / find out garage door is up / needs to be user choice
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blwinton
1 Message
8 months ago
When using the app to arm the system, is there a warning that a sensor is open?
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kdatl
2 Messages
7 months ago
I don’t have time to wait for SS to decide to fix. I am making appts for an installed system today. I must be safe and if I don’t feel safe, I am wasting money.
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vineyestate
4 Messages
7 months ago
must be something going on here behind the scenes for SS to fight this so hard // would have to guess 2 hours of coding puts the an optional switch in the system // would guess not more complaints because other folks haven't found out that the functionality is not there
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vineyestate
4 Messages
7 months ago
so ............................. since I now understand this weakness in your system I have gone from being a promoter of SS to advising against the system because it lacks this functionality
By the way - the base station volume isn't loud enough for me to hear its warning when I am in my car out in the street arming the system
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