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stevea6e773's profile

Friday, April 5th, 2024 7:00 PM

Timer setting

Hello. Before I moved from my free month to a basic service I set up a schedule for alarm on and off to try it out.  That was over 4 months ago, and as expected the schedule function was inoperative. That’s fine because I don’t need it. That was until a couple of nights ago when the previously set schedule settings randomly kicked-in, and my alarm is setting on and off automatically every night. I have no way of cancelling this as that feature is now disabled on my app. I will try to call support tomorrow but wondered if anyone else has experienced this problem? Thanks. 

Accepted Solution

Community Admin

 • 

2.8K Messages

2 months ago

Hi @stevea6e773, 

This is the first I'm hearing of something like this! I see that you were able to get in touch with our Support team and they were able to assist you with removing that arming schedule. If you need any additional help, please let me know!

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