‎Software update | SimpliSafe Support Home
 
scottrodgers101's profile

Saturday, February 10th, 2024 1:01 PM

Closed

Software update

Hi


im trying to update my SimpliSafe software via keypad but it keeps coming up “ unable to check for updates. Try again later. “ my system is connected to wi-fi with no issues. Anyone else getting the same issue ? 

This conversation has been merged. Please refer the main conversation:

Base Station "Unable to Check for Updates - Try Again Later" (February 2024)

4 Messages

4 months ago

Seeing the same message on my keypads. The app has been prompting to update the firmware, however, it fails at the end of the 1-2 minutes. I just powered down and pulled the batteries from the base station in the hopes a reset would fix it, but still getting the same results.

4 Messages

4 months ago

I am having the same issue! I called and I was told they are having a system update. 

(edited)

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.