
Gen 3 SimpliSafe
So you have your system installed, and have questions about using it, or need any help with troubleshooting? You can find an answer here.
Out of range issues at ~50ft
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1 year ago
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captain11
Captain
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5.1K Messages
1 year ago
Try:
-moving your base. If possible, keep off the floor, away from electronics.
-change batteries
- swap locations of a sensor giving you an issue with one that is not
Sensors do fail, as batteries, and hopefully some troublshooting will help you nail down the root cause. If all else fails, call SS and troubleshoot.
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davey_d
Community Admin
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4.3K Messages
1 year ago
Since you mentioned that the sensors are in your garage, physical interference due to metal siding, mesh insulation, brick, etc., would have been my first guess.
Second is - do you have a remote controlled garage door opener? That might be causing interference as well. Some of those units have the ability to change frequency, and that might help.
- Davey D.
Community Development Manager
SimpliSafe Home Security
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route_66_guy
174 Messages
1 year ago
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captain11
Captain
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5.1K Messages
1 year ago
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route_66_guy
174 Messages
1 year ago
Happy Turkey day to you as well.....
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syldietsch
1 Message
1 year ago
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route_66_guy
174 Messages
1 year ago
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chad01
3 Messages
1 year ago
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worthing
Advocate
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526 Messages
1 year ago
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dylan2955
3 Messages
1 year ago
Lastly, the "mod" mention by route 66 really intrigues me and I will be cracking one open as soon as I get home!
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