4 Messages
De-installing old base and components and installing new style base and components.
So I have a new base station and all new components. The swap is not going to happen in a day. I've sent email a couple of times to tech support and no response. If anyone has done this already I have questions.
Can I just one at a time swap out new for old components and sync them to the base and then after they are all swapped install the new base and sync?
Or should I start by replacing the old base and one by one install and sync the new components?
Or do I just turn the entire system off and then turn on the new system after all the components are swapped?
Any insight is helpful.
Can I just one at a time swap out new for old components and sync them to the base and then after they are all swapped install the new base and sync?
Or should I start by replacing the old base and one by one install and sync the new components?
Or do I just turn the entire system off and then turn on the new system after all the components are swapped?
Any insight is helpful.
captain11
Captain
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6.1K Messages
4 years ago
I would go with replacing the old base and start adding the sensors. It is very quick with the new system.
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maggiemorris
4 Messages
4 years ago
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ronsec
182 Messages
4 years ago
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debo_nair
18 Messages
4 years ago
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coltmaster1
2.8K Messages
4 years ago
During one of the last steps of install, you'll be asked to "activate" the new base station online (your instruction booklet should state that), this process automatically activates your new base station and the sensors' input you already did during setup, and once you've done that, it will start connecting to cellular (and will at some point, prompt you to enable your wifi SSID/password) - connection can take up to 30 minutes, then you should be good to go with connection and testing your system.
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simplisafe_admin
Community Admin
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566 Messages
4 years ago
While we strongly recommend doing the installation in one sitting for those of our customers who are upgrading from the Original SimpliSafe to the All-New SimpliSafe, it can be done over the course of time. It's important to keep in mind that any sensors not set up on the system which is being actively monitored will not result in police dispatch if triggered. That being said, if one would like to take their time to set up their All-New SimpliSafe system, we recommend doing so in this order:
Doing so in this order allows for continuous coverage of your home with your Original SimpliSafe system throughout the entire installation period of the All-New SimpliSafe system.
SimpliSafe Social Team
SimpliSafe Home Security
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