Using Your System
Account & Billing
Friday, November 17th, 2023 12:48 PM
The base station has a countdown beep when you arm it.. can I turn that off or lower the volume in the settings somehow?
18 days ago
3 months ago
That countdown you hear when you arm and disarm your system is the Entry and Exit Delay, which comes from the Keypad and it cannot be alerted. However, you can adjust the length of the countdown in the SimpliSafe mobile app by navigating to My System > General Settings. Then, scroll down until you see "Home" and "Away" where you can change the length of your Entry and Exit Delays.
This should be changed to allow user modification. It is definitely a deciding factor on keeping the system or returning it.