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Rtipton

1 Message

Countdown beeping?

The base station has a countdown beep when you arm it.. can I turn that off or lower the volume in the settings somehow?

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emily_s

Community Admin

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3.4K Messages

Hello @Rtipton, 

That countdown you hear when you arm and disarm your system is the Entry and Exit Delay, which comes from the Keypad and it cannot be altered. However, you can adjust the length of the countdown in the SimpliSafe mobile app by navigating to My System > General Settings. Then, scroll down until you see "Home" and "Away" where you can change the length of your Entry and Exit Delays. 

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rayatrujillo

2 Messages

This should be changed to allow user modification. It is definitely a deciding factor on keeping the system or returning it. 

jennid31

1 Message

Agreed…user modifications should be allowed. This is new in a recent update. It hasn’t always done it and it’s totally annoying. I’m think of changing systems because of it!

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davey_d

Former Community Admin

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5.7K Messages

@jennid31​ unfortunately no, the countdown beeps from the Keypad have never been changeable. We do have a pending Product Request thread, and if you chime in there, that can help make the case for this feature.

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klockedavid

1 Message

This makes my dog extremely anxious each time I have to arm the system.  I think they are anticipating an alarm.  This should be changed

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wolfelena

1 Message

@emily_s​ side note: the last word of your first sentence - it says alerted, but I believe you meant to say altered. 

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