‎Cellular Technology | SimpliSafe Support Home
 
M

Saturday, November 20th, 2021 6:02 PM

Cellular Technology

Will my 3 year old cellular base station be obsolete when Cellular Providers discontinue 3G service in 2022? AT&T is ending their service 2/22. Others to follow after them.

2.8K Messages

3 years ago

No, not at all, but you DO need to call SS and ask them to send you a new 4G module to install into your current base station - it's really easy to do, only takes a minute or so, (should come with a tiny instruction booklet), or, the directions are also in the HelpCenter on the site.  Don't wait on this, call them as soon as possible so they can get it sent (with holidays here, shipping and ship times are going to be a mess).
New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.