2 Messages
Base station randomly chimes
A few times my base station has made a noise that sounds like chimes or a fuzzy radio station in the middle of the night. It’s unsettling. I don’t have a doorbell connected only three cameras and two door entry sensors.
Why does it do this? It wakes me up and then freaks me out.
Official Response
davey_d
Community Admin
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4.3K Messages
10 months ago
Hi @mirovichrachel ,
That is very unusual. The sound that you're hearing, you're saying it's not the same as the door chime? I'm not sure if it's really coming from the system, since there are only a limited set of sounds that the Base Station can produce. Are you sure there isn't some other device with a speaker nearby?
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mirovichrachel
2 Messages
10 months ago
I don’t have a doorbell so I don’t know what sounds like. It’s a fuzzy noise that sounds vaguely like chimes and it’s it’s definitely coming from the base. It wakes me up from a dead sleep.
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davey_d
Community Admin
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4.3K Messages
10 months ago
@mirovichrachel that doesn't sound like any of the normal sounds that the Base Station can make.
Do you have any other speakers nearby? You remind me of the noise that happens when a cell phone (or, say, a Base Station) is near an old style stereo speaker (which happens when a signal comes in, and the speaker picks up on it). Perhaps moving the Base Station to a different spot, or even a different room, might help.
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boomerst3
14 Messages
10 months ago
I’ve heard sounds at random times also.
(edited)
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ronfab1
1 Message
8 months ago
Started hearing the exact same type of chimes from our module the past 2 days. No one at Simply Safe has figured out an answer to this particular thread? NOT the doorbell! Bought the system around August 2021. White vertical round control module.
Just checked all the door openings and they are closed. Is this possibly indicating batteries are dead in one or more units? Has been a year now. Do they all need to be replaced, sirens and door sensors?
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thomasthehare
2 Messages
1 month ago
I'm not sure if this is the same thing as people are posting, but we witness our base station making a 3 or 4 note ascending piano tone at seemingly random times. I checked the app and can't find any notifications or anything. I can't correlate it to anything specific on the system - the alarm is currently disarmed. It is different from the door chime.
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rbrodwin
3 Messages
1 month ago
Brand new system and all of a sudden the base started to chime. After multiple chimes every 30 seconds or so it stopped. 5 hours later did it again. Not the chime of a door opening. Any ideas ? No warnings.
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jericbarg
4 Messages
1 month ago
We are having the same issue, random chimes at random times. Has anyone found a fix?
Simplisafe support has no idea and cannot help.
We are ready to throw it and $500 away after only 30 days..
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