‎Base station randomly chimes | SimpliSafe Help Center
 
mirovichrachel's profile

Saturday, May 21st, 2022 11:12 AM

Base station randomly chimes

​A few times my base station has made a noise that sounds like chimes or a fuzzy radio station in the middle of the night. It’s unsettling. I don’t have a doorbell connected only three cameras and two door entry sensors. ​

​Why does it do this?  It wakes me up and then freaks me out. ​

Official Response

Community Admin

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4.3K Messages

10 months ago

Hi @mirovichrachel ,

That is very unusual. The sound that you're hearing, you're saying it's not the same as the door chime? I'm not sure if it's really coming from the system, since there are only a limited set of sounds that the Base Station can produce. Are you sure there isn't some other device with a speaker nearby?

2 Messages

10 months ago

I don’t have a doorbell so I don’t know what sounds like. It’s a fuzzy noise that sounds vaguely like chimes and it’s it’s definitely coming from the base. It wakes me up from a dead sleep. 

Community Admin

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4.3K Messages

10 months ago

@mirovichrachel that doesn't sound like any of the normal sounds that the Base Station can make.

Do you have any other speakers nearby? You remind me of the noise that happens when a cell phone (or, say, a Base Station) is near an old style stereo speaker (which happens when a signal comes in, and the speaker picks up on it). Perhaps moving the Base Station to a different spot, or even a different room, might help.

14 Messages

10 months ago

I’ve heard sounds at random times also.  

(edited)

Community Admin

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4.3K Messages

@boomerst3​ the original poster mentions a sound that doesn't seem to be one of the typical that the Base Station can produce. But you're hearing the regular Door Chime?

The most likely culprit might be an Entry Sensor that is actually detecting as 'opened'. Perhaps you have a door or window that is ajar. Or one sensor might be set up too far from its magnet, so it's constantly losing contact. If you had your system armed in Home or Away, though, that would also generate a false alarm.

1 Message

Started hearing the exact same type of chimes from our module the past 2 days.  No one at Simply Safe has figured out an answer to this particular thread?  NOT the doorbell!  Bought the system around August 2021.  White vertical round control module.

Just checked all the door openings and they are closed.  Is this possibly indicating batteries are dead in one or more units?  Has been a year now.  Do they all need to be replaced, sirens and door sensors?

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1 Message

8 months ago

Started hearing the exact same type of chimes from our module the past 2 days.  No one at Simply Safe has figured out an answer to this particular thread?  NOT the doorbell!  Bought the system around August 2021.  White vertical round control module.

Just checked all the door openings and they are closed.  Is this possibly indicating batteries are dead in one or more units?  Has been a year now.  Do they all need to be replaced, sirens and door sensors?

This comment was created from this reply

Community Admin

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4.3K Messages

@ronfab1​ the only thing from the Base Station that sounds like a "chime" is the one that happens when a door is opened. Is that what you're hearing?

It sounds like you have a Gen 3 (latest gen) SimpliSafe, and for that system, you'll see a <!> indicator on your Keypad for sensor battery warnings, as well as in the SimpliSafe app. But there's no chime from the Base Station for that.

However, there's also the Smoke Detector and Carbon Monoxide Detector, both of which chirp on their own for low battery. It's a very high-pitched sound, and it comes from the detectors themselves, not the Base Station.

1 Message

I have  heard people talking couple of times. I'm not crazy.  Happened late at night .  

2 Messages

1 month ago

I'm not sure if this is the same thing as people are posting, but we witness our base station making a 3 or 4 note ascending piano tone at seemingly random times.  I checked the app and can't find any notifications or anything.  I can't correlate it to anything specific on the system - the alarm is currently disarmed.  It is different from the door chime.

1 Message

@thomasthehare​ I have the same issue. At first I thought it might be due to updates but it seems completely random, not associated with any sort of system event or at least not one apparent to the user. 

2 Messages

@thomasthehare​ okay so we figured out the noise in question was actually another device near the base station. Sorry for the false alarm on this one

3 Messages

1 month ago

Brand new system and all of a sudden the base started to chime.  After multiple chimes every 30 seconds or so it stopped.  5 hours later did it again.  Not the chime of a door opening.  Any ideas ?  No warnings.

4 Messages

1 month ago

We are having the same issue, random chimes at random times.  Has anyone found a fix?

Simplisafe support has no idea and cannot help.

We are ready to throw it and $500 away after only 30 days..

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Community Admin

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295 Messages

@jericbarg​,

The only chiming noise from the Base Station happens when an Entry Sensor is opened. Could that be it?

If that’s not it, do you have any speakers near your Base Station? Sometimes when a signal comes in and a speaker picks up on it, it can emit a sound. If that’s the case, I would recommend moving your Base Station to a different spot.

 

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