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Thursday, April 25th, 2024 6:06 PM

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BASE STATION DAILY LOSING WIFI CONNECTION

For the last month os so, since I did a did a firmware update, the base station has lost connection with the house wifi at about the same time each day.  Then restores after about 10 minutes.

None of the other wifi connected devices in the house loose connection.  Definitely only an issue with the base connection.

I also tried replacing the base with no resolution and sent hours on the phone with SS customer service.

Did another firmware update and still daily disconnect but at a different time.

I get disconnection notifications, via email, text, and the app.

I also tried resetting the router b ut same issue persists.

This happens evert day and I am afraid to set the alarm in case something happens.

Please advise.  Very annoying and interrupting.

Thank you.

This started with the original firmware keypad/base update.

This conversation has been merged. Please refer the main conversation:

Base Station repeatedly disconnecting and reconnecting from WiFi

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