Video Doorbell fails to pick up motion
I purchased the SimpliSafe video doorbell a little over a month ago. It will pick up motion when it feels like it. Sometimes it will pick up a car driving down the street. It very very rarely picks up motion when my packages get delivered and if it does it only catches them leaving the door and when they are almost out to the street. I’ve been on the phone with them trying to fix the problem multiple times now. They told me I had connection issues with my router so they told me I would have to get an extender. I bought the network extender from SimpliSafe and it’s about 10 feet from the video doorbell with great service but the doorbell still hardly picks up motion. I called them again on 8/5 and they told me they would call me back but still haven’t heard from them. All of my other cameras seem to work fine. They have sent me a replacement video doorbell but still having the same issues.