‎SSCM1 Camera with Gen3 Simplisafe System | SimpliSafe Help Center
themarvins96's profile

Sunday, June 20th, 2021 2:06 AM

SSCM1 Camera with Gen3 Simplisafe System



5.1K Messages

2 years ago

@themarvins96 I have 3 of the1's and know, from experience, there were two issues with some of them and had 2 of the 3 replaced. Early on some of the units had issues with memory and the metal spring that held open the privacy guard (they were initially too thin and broke).  Call SS support, troubleshot and if it won't connect ask SS to replace it. It is warranteed for 3 years so SS may cover it. Heck, nothing ventured, nothing gained, right? Good luck.

2 Messages

Thanks for the information!  I will call them to see what they say!
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