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jeffrey_s's profile

Tuesday, November 29th, 2022 2:25 AM

Turn off notifications only for camera activity

Every time motion is detected on my camera I get a push notification on my iPhone. I’m aware I can turn off notifications for the SimpliSafe mobile app as a whole but I do not want to do that. I only want to turn off notifications for the camera, I don’t need to know whenever someone walks in front of it. Is this a setting?

Official Solution

Community Admin

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5.5K Messages

1 year ago

@mfk7277 yes! The Snooze Notifications feature has been recently rolled out. You can access the options right on the notification itself:

  • On iOS, press and hold the notification to view the Snooze options.
  • On Android, press the arrow on the top right of the notification to expose the options.

You can learn more about Snooze Notifications on the Help Center here.

65 Messages

@davey_d​ Great news! and great start to more camera optimizations.

3 Messages

@davey_d​ I'm using iOS and when I long press a notification I get no options to snooze?  Using SimpliSafe app 2078.69.0 and iOS 16.4.1 (a).

Community Admin

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2.8K Messages

Hi @hcky22​, 

I would try removing the SimpliSafe app from your device and downloading it again to see if that helps you enable snooze notifications.

3 Messages

1 year ago

“Camera detected motion” is the alert I see on my phone

1 Message

under the motion tab you can turn off notifcations for that camera

Community Admin

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5.5K Messages

1 year ago

Hi @jeffrey_s ,

That would be a per-camera setting. You can change it in the SimpliSafe app under Menu > My System > Camera Settings > Your Camera > Motion Detection.

If you are subscribed to Recordings and want to keep those active, you can leave Motion Events on, but turn Motion Notifications off.

3 Messages

1 year ago

Ahhh thank you so much!!

5 Messages

1 year ago

That's great to have that flexibilty (to turn the notifications off and on), but unfortunately, it has to be done, one by one, on each camera each day twice.  Very cumbersome, but the alternative is to be bothered multiple times during the daylight hours when someone or some animal walks by.
It would be quite simple to program one central "switch" in settings to turn ALL outdoor camera notifications off and on.  And then, ideally hopefully later, develop a slightly more sophisticated program to allow a schedule to be set up to automatically turn the notifications off and on, e.g. off during the day and on in the evening.  The complexity of the program would be comparable to a $10 light timer.   
Davey, could you please submit that to development for consideration?  It would be greatly appreciated by those, especially those with multiple outside cameras.

2 Messages

@EBender​ agreed!  This should be an easy update for SimpliSafe to be able to control the camera notifications based on the Alarm status of Off/Home/Away...like the sensors.

1 Message

Yes!

Agreed! For those of us with dogs, I get alerts all day long just to let my dog out. Would be great to be able to tie the camera to the alarm being on. Yet the front door is rather leave notifications on all the time. 

1 Message

@davidwminor​ THIS!!! Yes. Why isn’t this a thing??

Community Admin

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5.5K Messages

@SeanDempsey​ the Outdoor Camera was initially designed to be on at all times, so you can be made aware of what's going on in your backyard. But there is already an active request for tying notifications to the armed state here. We'll keep you updated in that thread when the feature is ready.

1 Message

1 year ago

Is there a setting to temporarily disable the cameras?  For example, while mowing or playing fetch with the dog.  So far I have not been able to find a setting to do that.  Thanks.

Advocate

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973 Messages

@mfk7277​ all I do is if my kids are out playing or I'm doing the dreaded yard work I go in app and each camera I turn it off so they will not come on all the ti.e and have a hundred notifications, thats a out the only way to do it is go to each camera and turn it off

1 Message

10 months ago

Is there a way to set outdoor camera notifications to only when system is armed in “away” or “home” mode?

Community Admin

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2.8K Messages

@mpenn​ The Outdoor Camera was designed to be active at all times, regardless of the system's armed state. We do have the Snooze Notifications feature so you can turn off motion notifications from your cameras for a set amount of time. You can learn more about this feature and how to enable it in this Help Center article.

2 Messages

It’s great that Outdoor Cameras were designed that way, but the flexibility should be an option! Especially when there are so many of your loyal customers are requesting this. Is it that complicated to add a toggle or modes settings for each camera? 
I am only 1 week in using your security system and that part is very annoying. Do you have money back guarantee?

Community Admin

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2.8K Messages

@Olga13​ We do have a 60-day return window from when products are received. 

5 Messages

10 months ago

I'm +1 here. The code that requires resetting of the camera specific notifications daily+ needs fixing. On ColorOS (droid 13), you can only snooze notifications for 30 or 60 mins at a time. It's infuriating. Also what is DFU notifications? Turned this off, but then earned I wouldn't get alarm notifications even though this is a separate notification setting (app management). Please push this feature or fix up the priority list. Thanks

10 months ago

Another +1.  Having a birthday party for my wife with lots of family staying over, in and out all the time.  Need a Simple (see what I did there?) way to shut the camera notifications off whenever I need to.  Tying them to the alarm state would be a useful option.

1 Message

8 months ago

Yes, please add a way to add camera notifications only when the alarm is set, but have the notifications off when the alarm is off. 

10 Messages

I agree with others here, you should be able to set outdoor camera notifications based on alarm mode just like the new indoor smart camera with motion sensor. Otherwise I’m forced to either turn them off for each camera when in off or home mode or the much easier approach I do is under iOS settings for the app is completely turn off notifications and then turn them back on when in away mode. I’m currently only a few days into ownership and this is potentially a deal breaker for me. My notifications were relentless with two dogs constantly outside. 

11 Messages

8 months ago

I've had Simplisafe setup for over 2 years now and I don't see ANY enhancements being implemented. Having spent my career in product development tells my there are no R&D resources active on this product which is disappointing.

2 Messages

7 months ago

New SimpliSafe user.  When my system is OFF, I have cameras set to detect motion, and I have the setting to NOT push notifications - but I get constant notifications.  What am I doing wrong?

This comment has been converted into a post

+1

What about some code like:

if system.status != off:

     Send_outdoor_camera_notification()

I have faith on you guys

Community Admin

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5.5K Messages

@franciscoocagonzalez​ it's a little more complex than that, but we're working on it.

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