Simplisafe is GARBAGE

@davey_d​ 

 I don't understand how you can say it sounds like a wifi problem when the other outside camera is a little further away from the router and that one is working just fine. I never had a problem with this camera before and nothing has changed.  I still believe it's a bad camera and if you don't want to agree with me that's just fine. I may buy another camera and see what happens. This is sad because I really do like the system. I'm up in the air about going to an other system. 

@rugs442​ distance is for sure a factor. But physical and wireless interference from the environment play a big part too. There could be something going on with that particular spot, and troubleshooting will help us figure it out. For example, have you already tried just moving the camera to the same spot as the other one, just to test?

I'm not discounting that it could be a hardware issue, and we can definitely replace it with a new unit if that's the case. But we want to eliminate environmental factors first. We want to save you the effort of going through the install process only to have the exact same problem again.