9 Messages
outdoor cameras solar and plug in
Disappointed with both solar and electric. I have 2 of the outdoor cameras:
1 - is on the solar panel since September 2023 and has steadily declined battery charge despite 3 plus hours of DIRECT sunlight and limited use. This is the second solar polar supplied to me by Simplisafe and I am beginning to believe they are defective.
2 - The second camera is attached to household current of 120 volts and just like the solar panel has steadily degraded battery charge since July 2023. Does not the 120 V supply the battery charge?
I have followed all the advice online to include start with a fully charged battery, update firmware and reinstall cameras to no avail. Any further ideas?
captain11
Captain
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6K Messages
6 months ago
@keymasabe I have two outdoor cameras, both AC and are always at 100% Decided from the beginning on AC only so I cannot provide any comments on solar. If your AC powered camera is not always 100% I would call SS to troubleshoot and most likely get a replacement.
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davey_d
Community Admin
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5.6K Messages
6 months ago
Hi @keymasabe ,
Sounds like both of your cameras are draining faster than they're able to charge. And it must be quite a lot of activity if even the camera connected by AC is draining. Something highly unusual is going on.
You mentioned 'limited use', but how often exactly are both cameras active during the day? Are you getting a lot of motion alerts?
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