We bought a house in a nice neighborhood and our first thought was to set up a security system. On my podcasts we hear about Simplisafe and decided to go with it. We have it all - sensors, cameras (indoor and outdoor), smoke detectors, doorbell, etc.
The doorbell constantly goes offline. We've had three sent out to us and they don't work. Now our front outdoor camera just shows black or it will alert to motion and then says lost footage. This is particularly frustrating because the kids in our neighborhood are home from boarding school and paintballed one of our cars as a Halloween prank. And did the security camera get it? Nope!! It went black and then lost footage. This is absolutely ridiculous. I'm ready to give up on this and go with ring or something. I'm so disappointed and upset that I've paid so much and don't feel that protected. So please how do I get my camera to stop losing footage or going black? And how do I get the doorbell to stay working for more than a day?