‎how do you change camera settings? | SimpliSafe Support Home
Skip to main content
 
dalekane's profile
dalekane

3 Messages

Wednesday, March 30th, 2022 8:51 PM

how do you change camera settings?

one of my cameras went black and white, I saw another post mentioning camera settings but there are no configurable settings I can find for the camera -- HELP!

Post

 • 

Updated 

5 months ago

2K

3

0

Accepted Solution

Official Solution

davey_d

Community Admin

 • 

5.7K Messages

3 years ago

Hi @dalekane ,

You can find the options in the SimpliSafe app on your phone, under Menu > Settings > Camera Settings. 

Though you mention that your camera has gone 'black and white', so it sounds like it's switched to Night Vision Mode. By default, your camera would switch to that mode when the light level in the scene is low enough. So you might just want to think about either bringing more light into the room, or moving your camera to a different spot.

(edited)

2

tgf

3 Messages

I tried to use this path to adjust the brightness (it's too bright, image is washed out) on my newly installed outdoor camera.  I could find no way to adjust the brightness - is there a way to do so?

Like

Reply

5 months ago

0

emily_s

Community Admin

 • 

3.4K Messages

@tgf​ There is not a setting that allows you to adjust the brightness of the camera's view. What may help is to toggle the picture quality of the camera to another setting, and then back to your preferred setting by taking the following steps:

  1. In the SimpliSafe app, navigate to My System > Camera Settings > [Your Camera]
  2. Under Video Quality, set it to a different option (e.g. 480p, if it wasn't set to that already).
  3. Hit Save on the top right.
  4. Go back to Video Quality and set it back to your preferred setting.
  5. Hit Save again.

Toggling the camera's setting can force the camera to re-adjust with the correct exposure.

(edited)

Like

Reply

5 months ago

0

dalekane

3 Messages

3 years ago

Thank you, I found them !

0

0

DEANNADOERFLER

1 Message

2 years ago

I have relocated my outdoor camera and would like to change the angle of the lenses… how do I do that?

This comment has been converted into a post

0

0

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

Loading...

Was this post helpful?