@Mike_James there is no general facility to download all of the videos but you can easily do it one by one, either from your phone or via your dashboard on the website.
I just found out after going to my account to download important recordings after storm damage about 1.5 months prior that my storage is now limited to 30days. WHAT!!!!!!!!!!!!!!!! This is a huge problem for me since I needed few important days recorded. Why was I not informed via mail? AND I DO NT WANT TO HEAR I WAS SENT EMAIL. HOW COULD SOME EXECUTIVE DECIDE THAT SOMETHING THIS IMPORTANT BE SENT VIA EMAIL WHEN CRIME IS HIGHER THAN EVER AND STORMS GOING ON ALL OVER THE WORLD? That is the cheap way out for company this large. SimpliSafe understands no one studies their inbox anymore. Maybe 30 years ago.. Now I have no way to show some very important highlights of the damage to my home because I missed a email!!!
New to the Community? Get started by reading our Welcome Post.
captain11
Captain
•
5.1K Messages
2 years ago
0
0
Reg
1 Message
8 months ago
Agree. I need to keep video for 90 days. Downloading in bulk would help. Or as a video stops, automatically allow download to email, URL, or endpoint.
0
0
signalme
1 Message
7 months ago
I just found out after going to my account to download important recordings after storm damage about 1.5 months prior that my storage is now limited to 30days. WHAT!!!!!!!!!!!!!!!! This is a huge problem for me since I needed few important days recorded. Why was I not informed via mail? AND I DO NT WANT TO HEAR I WAS SENT EMAIL. HOW COULD SOME EXECUTIVE DECIDE THAT SOMETHING THIS IMPORTANT BE SENT VIA EMAIL WHEN CRIME IS HIGHER THAN EVER AND STORMS GOING ON ALL OVER THE WORLD? That is the cheap way out for company this large. SimpliSafe understands no one studies their inbox anymore. Maybe 30 years ago.. Now I have no way to show some very important highlights of the damage to my home because I missed a email!!!
0