Cameras displaying solid yellow light

I installed my cameras 5 days ago, and they have not changed colors from the solid yellow light. I have reached out to support, but have not received a response back. Any suggestions on how to help would be greatly appreciated.

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M

marissarankin

12 Messages

5 years ago

I think I'm having a similar problem. I honestly can't tell if it's a solid yellow or solid blue light because it's above the garage (so above my head) but I haven't been able to reach anyone (phone or email) and the camera isn't showing up as one of my devices.

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L

lindsayapuleo

2 Messages

Yeah, I think the light looks green so I went with the steady yellow because that was the only option. When I go to add it to my devices it asks what color light, and I cannot get past that part. All 3 of my cameras are holding that solid color. It claims it is "booting up or updating" - highly unlikely if it is 5 days later...

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5 years ago

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Cameras

lindsayapuleo

Cameras displaying solid yellow light

marissarankin

lindsayapuleo

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Cameras

lindsayapuleo

Cameras displaying solid yellow light

marissarankin

lindsayapuleo

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

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