That actually sounds like the camera is repeatedly trying to reboot, but is failing. Have you already tried a hard reset, by pressing the button on the top for 16 seconds, then reinstalling through the app?
If a reset doesn't work, we might need to have our Support team replace the unit entirely.
- Johnny M. SimpliSafe Home Security
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davey_d
Community Admin
•
4.3K Messages
2 years ago
That actually sounds like the camera is repeatedly trying to reboot, but is failing. Have you already tried a hard reset, by pressing the button on the top for 16 seconds, then reinstalling through the app?
If a reset doesn't work, we might need to have our Support team replace the unit entirely.
- Johnny M.
SimpliSafe Home Security
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