‎Doorbell camera flashing a very slow yellow | SimpliSafe Help Center
 
J

Saturday, August 7th, 2021 7:01 PM

Doorbell camera flashing a very slow yellow



Community Admin

 • 

4.3K Messages

2 years ago

Hey jo99ix,

That actually sounds like the camera is repeatedly trying to reboot, but is failing. Have you already tried a hard reset, by pressing the button on the top for 16 seconds, then reinstalling through the app?

If a reset doesn't work, we might need to have our Support team replace the unit entirely.

- Johnny M.
SimpliSafe Home Security
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