19 Messages
Update has removed timestamps from the timeline
Hi
Just downloaded the latest app 2200.0.9 # 19717 and it seems that the timestamps have been removed when activities such arming and disarming are shown.
Personally l found these timestamps useful. Is it a glitch / bug or an intended removal?
Thank you
Craig.
captain11
Captain
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6.2K Messages
7 months ago
@craig7327 Just updated the Android phone app yesterday, shows different version # but, bottom line, the date and times are still on each event in the timeline.
I would call support and ask.
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emily_s
Community Admin
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3.4K Messages
7 months ago
@craig7327 This was certainly not an intended removal! If you could please let me know your device's model and operating system, I can send this to our app team. But in the meantime, if you slightly reduce the font size on your device, are the timestamps in your timeline visible again?
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hayessm16
2 Messages
7 months ago
I have a similar issue which has just come up in the last week.
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ajvideosrv
8 Messages
7 months ago
I don't have the SS subscription but I'm having the same problem for the last couple of days with my doorbell and outside cameras. As normal I can see both cameras but the timeline does not show the actual time stamp or location...
Hopefully the tech team is on this problem.
Interestingly, the app on my PC is still showing the timeline as expected, but the app on my iPhone 13 only show this:
(edited)
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lance843
1K Messages
7 months ago
The latest update has now fixed the time stamp issue.
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