‎Please Fix Outdoor Camera Options | SimpliSafe Support Home
 
WackyD's profile

Saturday, March 4th, 2023 8:53 PM

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Please Fix Outdoor Camera Options

Hello!  We liks SS but are very disappointed that the outdoor camera sends notifications when I'm Home, and doesn't have a setting to function only in Away mode.  Is there a fix for this in the works? Option to activate only when Away, like the indoor camera?

I want my security system to send me alerts when I'm away, not send me information when I'm home, mowing the lawn. This is backwards and frustrating. If I turn on notifications every time I leave, I have to do this with three separate cameras, individually.  Any progress on this?  Please fix this.

Thanks!

Captain

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5.7K Messages

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120 Points

1 year ago

@WackyD requested many times and SS moderators have said it has been communicated to the development team.

SS, great way to lead into the many times it has been requested you host webinars at your website, allow customers to sign up and have product managers, senior mgt etc have a topic or themed agenda. Want to increase sales/revenue, increaser customer satisfaction thereby increasing sales/revenue (redundant on purpose for effect and clarity of message) here is how you do it.

Community Admin

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2.4K Messages

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10 Points

1 year ago

Hi @WackyD, 

Thank you for the suggestion! Our dev team is aware that this is a feature users want. In the meantime, we do have a Snooze Notifications setting which allows you to pause receiving notifications for a set period of time. You can learn more about this feature and how to enable it in our Help Center, here.

Captain

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5.7K Messages

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120 Points

@emily_s​ Nice reply, especially since I forgot to add the snooze feature! I nominate you to lead Simplisafe's first webinar, you pick the topic and guests!

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