‎PIN Limitations | SimpliSafe Support Home
 
gladestreetllc's profile

Thursday, July 6th, 2023 7:01 PM

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PIN Limitations

Why is there a limit to custom pins?  I don’t care for speculation or conjecture. I would like SS to answer the question for its members. 

I use SS at 4 of my small businesses. This is a “business-unfriendly” practice. 

This conversation has been merged. Please refer the main conversation:

More PINs

Community Admin

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3.3K Messages

1 year ago

Hi @gladestreetllc, 

The system was designed to only support four Custom PINs. We know that some users would like to have more, and that request has been submitted to our dev team. Once we hear back from them, an update will be provided in this thread.

In the meantime, the main workaround here would be to give your employees a Key Fob so they can arm and disarm the system without their own Custom PIN.

2 Messages

1 year ago

Agreed, as a Senior, I have a large immediate family that needs to quickly access my residence. Hopefully this gets addressed quickly. I have need of closer to 12 PINs. This was a primary reason for purchasing SS equipment.

2 Messages

1 year ago

I have a small business and limiting pins to 4 really restricts the number of employees that I want to track regarding access to my place of business. I need at least 8  custom pins. Simplisafe is  not business-friendly and seems to be focused only on the home market despite their advertising.

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