1 Message
Issues linking with Google Home
I am trying to pair my Gen 3 Simplisafe with Google Home. Whenever I do I get the message that "Sorry, no compatible Simplisafe systems are on your account". We do not pay for any monitoring plans.
Has anyone else had a similar issue?
Official Solution
davey_d
Community Admin
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4.8K Messages
1 year ago
Hi @mclovin092 ,
You might have answered the question yourself, there. Integration with Google Home is a feature of Interactive Monitoring. For more info, check out the Help Center article here.
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Jennyseveneight
1 Message
1 year ago
I'm having the same issue and can't seem to find answers online.
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mstonya78
1 Message
1 year ago
Just set up my system today and am having the same issue. The integration with Google was the main reason I purchased this system. Why is SimpliSsfe not responding to this?!?
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davey_d
Community Admin
•
4.8K Messages
1 year ago
Hi @Jennyseveneight @mstonya78 ,
In case the site is not displaying our last reply correctly. Do either of you happen to be subscribed to the $27.99 Interactive Monitoring Plan?
Smart Home Integration, with both Google Assistant and Amazon Alexa, is a feature of that Monitoring Plan only.
For more info, please visit our Help Center Article here.
(edited)
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njhohn
3 Messages
13 days ago
The SimpliSafe integration section states my Google assistant is connected but in google home it shows SimpliSafe is off line. It connects via my SimpliSafe app and the SimpliSafe website so what can I do? I don’t want to remove in case I can’t get to connected again.
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