4 Messages
individual account login on the app for each person in the family
Can each person login into the mobile app with their own account or do we have to share the same login credentials on all our phones?
4 Messages
Can each person login into the mobile app with their own account or do we have to share the same login credentials on all our phones?
Accepted Solution
Steelick
72 Messages
3 years ago
Unfortunately, at this time, you will need to login with the same account/e-mail address. No account permissions or other e-mail addresses/accounts can be added to a single Simplisafe account. However, you can, and will want to, configure two-factor for your Simplisafe account, which can use multiple phone numbers (a cell phone number for each user that will need to login and share that Simplisafe account).
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Nigel007
3 Messages
2 years ago
Hey Simplisafe, sorry to say but you're at least 10 years behind the standard on this.
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craigscheir
2 Messages
2 years ago
I have the same issue with this. I bought this for a small business and several people open and close. To be able to have each of us have an app that we can log in and authenticate is a basic need.
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DPC
4 Messages
2 years ago
How dissapointing that SimpliSafe doesn't alllow different credentials for different users. I sure hope they address this.
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kirkc
2 Messages
2 years ago
This is a huge disappointment for me as well. I have SimpliSafe at 2 homes and 2 businesses. I can either use the same login for all 4, not an option that makes sense since I need give other people access to my account for the offices.
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