‎Base station issue | SimpliSafe Support Home
dodavega's profile

Wednesday, October 18th, 2023 3:11 PM

Base station issue

“Off” message is clear.

”Home” message is cut and I only hear “simply”.

Community Admin


3K Messages

8 months ago

Hi @dodavega, 

It sounds like you're experiencing this known issue with the Base Station's voice prompts. A solution to this issue is in the Base Station's latest firmware update, so I would recommending downloading this update soon. You can learn more about updating your system's firmware in this Help Center article.

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