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silverrider80's profile

Sunday, May 7th, 2023 2:00 AM

App alerts on general activity

After the last update of the ios version of the app, I now get push notifications every time the system is armed or disarmed.  It did not do this before.  Also, General Activity is missing in the SimpliSafe app on iOS, under Menu > Alerts & Notifications > Push Notifications.

1 Message

1 year ago

This happened to me. I deleted the app and reinstalled, and I no longer get armed/disarmed notifications. I still don't see the General Activity notification option, so I wouldn't be able to turn them back on if I wanted to!

Community Admin

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3K Messages

@Trigger​ Have you recently upgraded or downgraded your monitoring plan? Push notifications for arming and disarming events are only included with the Self Monitoring and Fast Protect™ plans. If you are not currently subscribed to one of these plans, the General Activity notification option would not be available in the app. You can learn more about our plans in this Help Center article.

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