‎Entry Sensor Problems | SimpliSafe Help Center
mdolfan's profile

Monday, June 14th, 2021 7:46 PM

Entry Sensor Problems

180 Messages

2 years ago

Apparently, I just needed to reset the sensor.  Simple fix.  I like simple fixes.

Community Admin


4.3K Messages

2 years ago

Hi mdolfan,

Just in case - did you remember to pull down on the Dashboard in the app to refresh? Otherwise, it'll just show you the status of the system from the last time that you refreshed.


14 Messages

10 months ago

I am having problems with the system saying an entry sensor is opened. Nothing is opened. It has happened to 3 different sensors. I’ve spent way too much time on the phone and the reps have no idea what is wrong. We have tried many things. For some reason when i set the alarm it says something is open when it it not. It’s very frustrating. Ive owned the system for a year and have had to replace a bunch of failed sensors.  

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