Just in case - did you remember to pull down on the Dashboard in the app to refresh? Otherwise, it'll just show you the status of the system from the last time that you refreshed.
I am having problems with the system saying an entry sensor is opened. Nothing is opened. It has happened to 3 different sensors. I’ve spent way too much time on the phone and the reps have no idea what is wrong. We have tried many things. For some reason when i set the alarm it says something is open when it it not. It’s very frustrating. Ive owned the system for a year and have had to replace a bunch of failed sensors.
mdolfan
180 Messages
2 years ago
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davey_d
Community Admin
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4.3K Messages
2 years ago
Hi mdolfan,
Just in case - did you remember to pull down on the Dashboard in the app to refresh? Otherwise, it'll just show you the status of the system from the last time that you refreshed.
(edited)
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boomerst3
14 Messages
10 months ago
I am having problems with the system saying an entry sensor is opened. Nothing is opened. It has happened to 3 different sensors. I’ve spent way too much time on the phone and the reps have no idea what is wrong. We have tried many things. For some reason when i set the alarm it says something is open when it it not. It’s very frustrating. Ive owned the system for a year and have had to replace a bunch of failed sensors.
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