arming with open sensor
Just came home and backdoor was open despite alarm having been armed Away. Realized the base station voice calls out an open sensor, but if you are arming Away outside the home, there doesn't seem to be any sort of alert or notification for trying to arm with a sensor open.
Am I missing anything or is this a gigantic gap in functionality? Thanks!
8 months ago
Hi @bententious ,
The Base Station does give a verbal warning for an open Entry Sensor, though of course it will allow the system to arm anyway. This is an intentional feature, in case you wanted to leave a window or door open on purpose.
However, if you have a Smart Lock set to lock behind you when the system is armed, you'll get a notification if it didn't lock successfully.
7 months ago
there needs to be some warning when armed (home/away) with sensor open.
6 months ago
I just had this same experience. Terrible feature. Bad enough that I may switch to another system.
5 months ago
I have had three other systems. All would not arm with an open door or window unless you did a "bypass" on the open sensor. I believe the way SimpliSafe does this could actually be dangerous. Please add a bypass feature.
4 months ago
All the contributors above are correct and the SS staff is wrong. A system must never be allowed by the software to arm with an open sensor. If a window must be kept open its sensor should be disabled or an attribute of "non-critical" or "bypassed" should be created for it.
The system should POLL the sensors at the moment the user tries to arm the system, post an ALERT to all controllers (KP, website, phone app, base station) that the system is SECURE and ready to be armed, but it must STOP without proceeding to countdown if a sensor is open as a result of the poll just taken. The user can correct or disable a sensor as desired, and start over.
Never assume that an open sensor is intentional. The default should be that all non-disabled sensors must closed for the system to arm.
4 months ago
I can’t arm the system Does the base unit change from green to red when unit is armed ? It I don’t hear that system is armed ??
please have one of your techs advise me
3 months ago
It makes no sense for the system to still arm with an open window or door
why would somebody would want to arm a house leaving doors and windows open im seriously thinking i made a mistake switching from adt to this company
they need to change this