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Jmf218's profile

Monday, October 16th, 2023 10:14 AM

Alarm sensor low battery chime

My sensors seem to consistently get a low battery overnight and beep through the early hours of the morning waking up myself and our family. This is the fourth time this is happening at 4am.
I cannot find a way in the app to turn off the sound of the low battery warning. I'd like to be able to do this without getting out of bed to go to the base station and clear the warning. Is there a way to do this in the app?

980 Messages

8 months ago

Actually there is a way to stop the constant beep warning and it's in the keypad but I'm not home now so hard for me to tell you but you can. It will still say warning blank sensor battery low but will not beep non stop. Try pulling out the battery and replacing it as it has worked for me a bunch but I also keep a bunch of batteries ready. 

2 Messages

@lance843​ yes, I know that it can be stopped from the keypad. Just annoying to have to get out of bed in the middle of sleeping to turn it off when it goes off randomly. Was just wondering if there is a function to turn it off from the app so I could prevent needing to get out of bed in the middle of the night whenever this does happen. It never happened before. This is new after the last update.

1 Message

Have you figured out a way to make this stop? It is driving my dogs insane when it happens while I'm at work. They have to listen to the beep all day long until someone gets home to mute it from the base station. I hate this!

Community Admin


3K Messages

@nicole000​ In the Keypad, if you go to Menu > System Settings > Trouble Signal, you can turn this sound off so the Base Station will no longer beep when a sensor has a low battery. 

6 Messages

5 months ago

Thanks so much for posting this! Low battery warning on Panic Button went off last night at 4:30 a.m.  This happens regularly on the keypad so we always keep a set of batteries charged, but that’s not possible with the panic button. 

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