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How to Recharge the Battery in the Smart Alarm Wireless Indoor Security Camera

The battery inside the Smart Alarm Wireless Indoor Security Camera cannot be replaced.The battery may take up to 6 hours to fully charge on a 5V, 7.5W USB power adapter with a 1.5A of current, and once charged should last up to 3 months depending on placement and usage. You will know the battery is

Battery / Power

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Smart Alarm Indoor Camera

Too Many Motion Alerts From the Smart Alarm Wireless Indoor Security Camera

The Smart Alarm Wireless Indoor Security Camera comes equipped with a passive infrared (PIR) sensor that allows it to sense contrasting temperature changes in its field of view, while also using Vision AI technology to determine if it should send you a motion alert.If you are receiving too many moti

Troubleshoot an Issue

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Smart Alarm Indoor Camera

Can't Connect Camera to Wi-Fi During Setup

If you are having trouble connecting your camera to Wi-Fi during a first-time setup, we recommend making sure that your home network is configured to meet our system requirements. A short list of requirements can be found below:Your Wi-Fi network must be broadcasting 2.4GHzSimpliSafe® cannot connect

Wi-Fi Troubleshooting

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Cameras

Smart Alarm Wireless Indoor Security Camera is Detecting Motion too Late

If your Smart Alarm Wireless Indoor Security Camera is detecting motion too late, there are generally two factors at play: improper placement of the camera, or a weak connection between it and your Wi-Fi network.Troubleshoot the connection between your camera and Wi-Fi networkTo determine whether th

Troubleshoot an Issue

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Smart Alarm Indoor Camera

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Where Should I Place My Smart Alarm Wireless Indoor Security Camera?

Placement of your Smart Alarm Wireless Indoor Security Camera can vary from home to home. To get the most out of your camera, we recommend placing it in a spot that covers a significant portion of a room. Here are some tips to keep in mind when finding the right location to install your camera:Place

Install / Set Up Help

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Smart Alarm Indoor Camera