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Water Sensor Not Responding

The warning ‘Sensor Not Responding’ for a Water Sensor can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station. As a first step, we’d recommend ensuring that the battery is correctly installed. To do this: Slide the Sensor off its’ br

Errors / Warnings

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Water Sensor

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Motion Sensor Gen 2 Not Detecting Motion

If your Motion Sensor Gen 2 is not detecting motion, it’s likely the result of the placement of the Sensor itself. We recommend mounting the Motion Sensor Gen 2 in the corner of your room. For optimal performance, the sensor must be mounted 6 feet from the ground. This ensures proper coverage throug

Troubleshoot an Issue

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Motion Sensor Gen 2

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Motion Sensor Gen 1 Settings & Customizations

Your SimpliSafe® Motion Sensor can be customized and tailored to your specific needs. You can enable or disable the sensor from triggering an alarm in Home and Away Mode, turn on Instant Trigger to have the sensor trigger an alarm the moment it is tripped, and change the sensitivity of the sensor to

Features / Settings

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Motion Sensor Gen 1

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How to Replace Entry Sensor Battery

The Entry Sensor takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Entry Sensor battery, slide the sensor up and off its bracket. Then replace the lithium battery and slide the sensor back onto its bracket. If your se

Battery / Power

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Entry Sensor

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How To Replace Motion Sensor Gen 1 Battery

The Motion Sensor takes one (1) CR-123A Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Motion Sensor battery, slide the sensor up and off its bracket. Then replace the battery and slide it back onto its bracket. If your sensor is still

Battery / Power

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Motion Sensor Gen 1

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How To Replace Glassbreak Sensor Battery

The Glassbreak Sensor takes one (1) CR-123A Lithium 3V battery and has a life expectancy of up to 3 years depending on placement and usage. To change your Glassbreak Sensor battery, slide the sensor up and off its bracket. Then, replace the lithium battery and put the device back in place. If your s

Battery / Power

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Glassbreak Sensor

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How To Replace Temperature Sensor Battery

The Temperature Sensor takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage. To change your Temperature Sensor battery, remove it from its bracket to expose the battery compartment. Then replace the battery and slide the sensor back int

Battery / Power

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Temperature Sensor