‎Other Products | Page 3 | SimpliSafe Support Home
Skip to main content

Conversation List

Filter by

(22)
Extra Siren Offline

If your Extra Siren is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Extra Siren takes four (4) AA Alkaline batteries, and has a life expectancy of up to 1 year depending on placement and usage.To change your Extra

Errors / Warnings

Help Center Article

 • 

Siren

SA
How To Replace Panic Button Battery

The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your Panic Button battery, remove it from its bracket and replace the lithium battery. Then, put the device back on its bracket.

Battery / Power

Help Center Article

 • 

Panic Button

How Does the Panic Button Respond During an Alarm

When the Panic Button is pressed, it triggers a notification to the monitoring center that you require assistance at your location. Your Panic Button can be configured in several ways, which results in different scenarios that play out in the event of an alarm, depending on your monitoring plan. Und

Features / Settings

Help Center Article

 • 

Panic Button

SA
How To Replace Extra Siren Batteries

The Extra Siren takes four (4) AA Alkaline batteries and has a life expectancy of up to 1 year depending on placement and usage.To change your Extra Siren batteries, slide the device up and off its bracket. Then, unscrew the back panel to reveal and replace the four (4) AA batteries underneath.

Battery / Power

Help Center Article

 • 

Siren

SA
How To Replace Key Fob Battery

The battery within the Key Fob cannot be replaced. However, we anticipate it lasting up to 5 years - depending on usage.If you need to replace your Key Fob, you may purchase a new one from our website, or contact our support team for additional assistance.

Battery / Power

Help Center Article

 • 

Key Fob

Panic Button Not Responding

If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station.Checking the BatteryAs a first step, we recommend ensuring that the batteries are correctly installed.Slide the Panic Button u

Errors / Warnings

Help Center Article

 • 

Panic Button

Key Fob Not Responding To Button Presses

Your Key Fob is designed to arm or disarm your system with a quick press of a button. If you find that it’s not responding to button presses, there are two main reasons this could happen:The Key Fob is experiencing interference or is out of range The battery within the Key Fob may be low or dead Key

Errors / Warnings

Help Center Article

 • 

Key Fob