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Panic Button Offline

If your Panic Button is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Panic Button takes one (1) CR-2032 Lithium 3V battery and has a life expectancy of up to 5 years depending on placement and usage.To change your

Errors / Warnings

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Panic Button

Panic Button Not Responding

If you receive the warning “Panic Button Not Responding” it’s possible that it could be the result of low batteries, or a weak connection between the device and Base Station.Checking the BatteryAs a first step, we recommend ensuring that the batteries are correctly installed.Slide the Panic Button u

Errors / Warnings

Help Center Article

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Panic Button

Testing the Key Fob

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisar

Troubleshoot an Issue

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Key Fob

Testing the Panic Button

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisar

Troubleshoot an Issue

Help Center Article

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Panic Button

Testing the Extra Siren

Test Mode is a great way to test the connection between your Base Station and other SimpliSafe® products. We recommend periodically placing your system into Test Mode to ensure that your devices are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisar

Troubleshoot an Issue

Help Center Article

 • 

Siren