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Motion Sensor Gen 2 Installation Guide

OverviewMotion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets. Before Getting StartedYou’ll need to install your Base Station and make sure

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Not Detecting Motion

If your Motion Sensor Gen 2 is not detecting motion, it’s likely the result of the placement of the Sensor itself. We recommend mounting the Motion Sensor Gen 2 in the corner of your room. For optimal performance, the sensor must be mounted 6 feet from the ground. This ensures proper coverage throug

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Motion Sensor Gen 2

Testing the Motion Sensor Gen 1

Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisarm your system

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Motion Sensor Gen 1

How do Motion Sensors Respond During an Alarm

When the system is in an armed state (Home or Away Mode) and a Motion Sensor detects motion within your home or business, the entry countdown will begin. The entry countdown by default is 30 seconds, however, this can be adjusted at any time within the SimpliSafe® App.If the system is disarmed withi

Install / Set Up Help

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Motion Sensors

Testing the Motion Sensor Gen 2

Test Mode is a great way to test the connection between your Base Station and other sensors. We recommend periodically placing your system into Test Mode to ensure that your sensors are still communicating with the Base Station without any errors. Placing Your System Into Test ModeDisarm your system

Troubleshoot an Issue

Help Center Article

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Not Responding

If your Motion Sensor Gen 2 reports a ‘Not Responding’ error through the SimpliSafe® Mobile App, there are 3 quick steps you can take to resolve this. The following article will walk you through the steps needed to solve the issue and clear the error from your app. Step 1: Updating Your Base Station

Errors / Warnings

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Motion Sensor Gen 2

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Which Version of the Motion Sensor do I have?

If you purchased a Motion Sensor from SimpliSafe or an authorized retailer prior to April 2023, it is likely that you have the first generation of the Motion Sensor. You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a d

Install / Set Up Help

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Motion Sensors