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How to Replace Motion Sensor Gen 2 Battery

The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage.To change your Motion Sensor Gen 2 battery, slide the sensor up and off its bracket. Then, replace the battery and slide it back onto its bracket.

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Motion Sensor Gen 2

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Motion Sensor Gen 2 Settings & Customizations

The Motion Sensor Gen 2 can be customized to fit your home's needs through the settings menu. You can find the settings by going to the three-bar menu (top left corner of the app) and selecting My System, then Device Settings. Once here, choose your Motion Sensor Gen 2 to access the settings.Yo

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Motion Sensor Gen 2

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Sensor Not Responding For Multiple Sensors

If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines

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Base Station

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Motion Sensor Gen 1 False Alarms (Gen 3 SimpliSafe)

SimpliSafe’s Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them.

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Motion Sensor Gen 1

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Motion Sensor Gen 1 Settings & Customizations

Your SimpliSafe Motion Sensor can be customized and tailored to your specific needs. By default, the Motion Sensors will only trigger an alarm when in an Away state. Out of the box, Home, Off and Instant Trigger will be defaulted to off. If you choose to enable Instant Trigger, this will result in t

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Motion Sensor Gen 1

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Adhering Sensors to Surfaces

Installing SimpliSafe sensors takes less than a minute! Sensors can be mounted on walls by using the adhesive strips on the back.For best results, we suggest making sure the area you're adhering the component to has been thoroughly cleaned and dried. We recommend wiping the area down with an alcohol

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Motion Sensor Gen 1

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Motion Sensor Gen 1 Not Responding

The warning ‘Sensor Not Responding’ for a Motion Sensor Gen 1 can be caused by a couple of things, including a low battery or a weak connection between the device and the Base Station.As a first step, we’d recommend ensuring that the battery is correctly installed. To do this:Slide the sensor off it

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Motion Sensor Gen 1