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If your Motion Sensor Gen 2 is showing as offline on the SimpliSafe® Mobile App, this is an indicator that the battery within the device needs to be replaced. The Motion Sensor Gen 2 takes a single (1) CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and u
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Motion Sensor Gen 2
Motion Sensors are always on the lookout for uninvited guests. They can detect motion within 35 feet, with a 90-degree field of view. The Motion Sensor Gen 2 also has Pet Mode to distinguish between people and pets. Before Getting StartedYou’ll need to install your Base Station prior to getting star
Install / Set Up Help
The Motion Sensor Gen 2 takes a single CR-123A Lithium 3V battery and has a life expectancy of up to 4 years depending on placement and usage.To change your Motion Sensor Gen 2 battery, slide the sensor up and off its bracket. Then, replace the battery and slide it back onto its bracket.
The Motion Sensor Gen 2 can be customized to fit your home's needs through the settings menu. You can find the settings by going to the three-bar menu (top left corner of the app) and selecting My System, then Device Settings. Once here, choose your Motion Sensor Gen 2 to access the settings.Yo
Customize your Settings
If you are seeing the error “Sensor Not Responding” for multiple sensors throughout your home, this may indicate an underlying issue with the placement of the Base Station that needs to be addressed.We recommend that you place your Base Station in a centrally-located area within your home or busines
Base Station
False Alarm CausesSimpliSafe’s Motion Sensors have been designed to avoid false alarms. However, if you’ve experienced one, there are a few potential issues that may cause them:Direct sunlight hitting the sensor can trigger a false alarm. Heating vents located in the room. If they are located within
If you purchased a Motion Sensor from SimpliSafe or an authorized retailer prior to April 2023, it is likely that you have the first generation of the Motion Sensor. You can also tell which version of the Motion Sensor you have by comparing the size of the dome on it. The Motion Sensor Gen 1 has a d
Motion Sensors
