‎Additional Pins - Make it happen SimpliSafe! =) | SimpliSafe Support Home
Skip to main content
 
G
grant_17

2 Messages

Wednesday, April 24th, 2019 2:51 PM

Closed

Additional Pins - Make it happen SimpliSafe! =)

While I enjoy the security system, I do not understand why SimpliSafe won't offer the ability to add more user PINs?  I have more than 4 people who access my location and numerous times have made the request to add more but have been told this is not possible. WHY!?! I need more pins - make it happen SimpliSafe!

Post

 • 

Updated 

5 years ago

3

4

0

0

This conversation has been merged. Please refer the main conversation:

More pins please

sevensiamesecats

2.2K Messages

5 years ago

The SS2 system has its operating code burned into a chip soldered on the board.  Thus, it is not possible to change the way it works without generating a new base unit.  Which, since they have a better one now, they will never do.

The new SS3 system can be updated, but since the SS2 is still supported, it would be a challenge to come up with an app/online desktop which could handle such a difference between the two systems.  it is my guess that as long as they still support SS2, they won't make this change.

0

0

motorstln

8 Messages

5 years ago

WE STILL ALSO NEED MORE PINS.

0

0

abqvet

4 Messages

5 years ago

Yes, I just found out I was limited to 4 also. I was never told this was the case when I was considering purchasing the system, I would probably have considered other options. This is an extreme limitation of Simplisafe. If you are reading this, considering another system.

0

0

sevensiamesecats

2.2K Messages

5 years ago

If you ordered less than 60 days ago, you can call them for a shipping label and send it back for a full refund.

0

0

New to the Community? Get started by reading our Welcome Article and please be sure to review our Community Guidelines before posting.

Related Conversations

Loading...

Was this post helpful?