‎Add user to SimpliSafe app | SimpliSafe Support Home

Tuesday, November 23rd, 2021 7:31 PM


Add user to SimpliSafe app

It should be possible to add another user to the SimpliSafe app for the same account without having to share a username and password. Thanks.

This conversation has been merged. Please refer the main conversation:

Multiple Users

Community Admin


5.3K Messages

2 years ago

Hi alechenninger,

Yep, this is a popular request. I'll add your name to the list.

- Davey D.
Community Development Manager
SimpliSafe Home Security

2 years ago

Kind of unbelievable that this is not possibe.  Honestly, it is day 1 into service and everything is going well except this.  It is almost a deal breaker.



5.8K Messages

2 years ago

@lpoulas suggest you change your forum handle from your email asap for privacy reasons

2 Messages

2 years ago

@davey_d you can add my name to the list as well.  This is a pretty big gap.

Feature request would be to allow a login via QR code (like discord) but then you can assign a nickname and duration.

Friend watching the house for a week?  Give them a 1 week passwordless authentication with limited access.  They would scan a QR code from the owner’s app. 

Responsible kid?  Give them permanent access.

Also have periodic reminders for the account owner to review guest access. 

2 Messages

2 years ago

@davey_d Please include me to that list too.

I was initially surprised to find out that this basic feature was not available. And unfortunately, Support took some time to confirm this too, until I found this in the forum.

Echo previous user's comment, this is almost a deal breaker!
Thank you!

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