Product Requests and Suggestions
Is there a product you think we should offer, or an app feature you’d like to see? Let us know!
236
Multi-User Accounts
Is there any way to have multiple log-ins to the same account? If not, is there a way to send suggestions to SimpliSafe engineers?
Suggestion
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Updated
2 days ago
• Edited
100.3K
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236
Responses
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23 out of 38 users found this helpful.
Official Response
davey_d
Community Admin
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5.7K Messages
5 months ago
Hi all,
We sincerely apologize for the severe delay in getting this feature rolled out. Please be assured that Multi-User continues to be IN DEVELOPMENT, and we are very close to releasing. Thank you for your patience. We will of course keep you updated in this thread when we have news.
In the meantime, while we’re waiting for this feature to launch, you’ll still have to log into the SimpliSafe® app on multiple devices using the same email address and password. But you can already set up confirmation to be sent to multiple phone numbers separately. Read our guide on the Help Center here for more info.
(edited)
23
twojewoda
2 Messages
7 years ago
T
13
eowens3
4 Messages
7 years ago
53
ricksab
2 Messages
6 years ago
7
jaykreger
2 Messages
6 years ago
0
michaelfernandes
292 Messages
6 years ago
Guess its not a priority for SS.
0
rcbuenger
3 Messages
5 years ago
1
mjdavis
17 Messages
5 years ago
6
beren
11 Messages
5 years ago
TIA,
Jeff
3
mister_boy
31 Messages
5 years ago
4
portillok721
1 Message
5 years ago
0
0
rhfroelichgmailcom
2 Messages
4 years ago
I'd ultimately like to have my children be able to download the app and be able to arm/disarm the system but do not want them to get alerts or to have camera access.
7
dogtags
2 Messages
4 years ago
I would love the option to have access to 2 accounts on my account but not have the other account have access to mine. I will give you 2 examples.
If I have a set up at my home and a set up at my office I would like multiple people to have access to the office but I do NOT want them to have access to see my cameras in my house.
If I have a set up at my house and a set up at my parents house (they put me as the second contact on their account). My parents want me to have access to their cameras but I do NOT want them to have access to mine.
In both of these situations the alarm goes off at the office or my parents house I have to log out of my home account and login in to view camera activity. It then asks for permission to my fathers email address for me to gain access (because I was logged into my account). This is very time consuming and stressful especially when it's in the middle of the night and when I have the monitoring office call to verify I don't need assistants. Most cases I have to disable then alarm and then drive over going in blind because I can't check camera to check because it's faster then getting the access into the account.
We love SimpliSafe and I would love for this option!
If anyone has any helpful tips on this it would be greatly appreciated.
Thank you :)
2
bobyang425
2 Messages
4 years ago
0
zachcolorcrew
2 Messages
4 years ago
17
0