Camera and Notification Delays 10/16/23
Thank you to everyone who reported this on the Community. We experienced an issue starting late Monday evening which impacted camera livestreaming and recordings, and delayed notifications for both cameras and Smart Locks. Alarm monitoring and dispatch, and other app functionality were not affected.
As of now, you should no longer be having trouble with camera livestreaming, recording, or motion notifications related to last night’s issue. If you’re still having trouble, please contact our Support team for further assistance.