@ mdolfan short answer is yes. Truth be told, I have never, ever been even questioned when I bought a device, with SS readily willing to replace a failed sensor. Support has been excellent over the years. Sometimes a bit too long to reach someone, but once you do, they aim to please.
Yep, the warranty applies regardless of where you purchase - including all our retail partners, like Amazon, Costco, and of course BestBuy.
It would be the return policy that's different, and you'll want to check with the retailer for their rules (often, it differs by product category too). If you purchase from SimpliSafe, it's 60 days, no questions asked!
captain11
Captain
•
6K Messages
3 years ago
0
0
davey_d
Community Admin
•
5.6K Messages
3 years ago
It would be the return policy that's different, and you'll want to check with the retailer for their rules (often, it differs by product category too). If you purchase from SimpliSafe, it's 60 days, no questions asked!
- Johnny M.
SimpliSafe Home Security
0
0
alpagano50
6 Messages
2 years ago
Are the batteries covered under warranty?
0
0