Return label : weight is not sufficient
I need to return part of my order and the total weight of the items comes to 9LB. Customer service team created a 3LB return label and USPS declined to accept the return package sighting that weight doesn't match the package.
I called the customer service again and she said I can print the label 3 times and it will be equivalent to 9LB. ie taking 3 copies of 3LB label makes me eligible to ship 9LB via USPS. Can someone pls help me understand how this really works as I am with the understanding that an USPS label can be used only once.