‎Issues with upgrading to the new system? | SimpliSafe Support Home
vesna_ridic's profile

Wednesday, February 16th, 2022 6:24 PM

Issues with upgrading to the new system?

Is anyone having issues trying to upgrade their old system to the new one on the website? I can't seem to add anything to the cart, sometimes the cart shows 20+ items but when i click on it , it shows my cart as empty?

Community Admin


5.6K Messages

2 years ago

Hi vesna_ridic,

Sorry about the website trouble. It sounds like it's having trouble keeping track of items added to your cart. We should check - do you have an adblocker installed on your browser?

It would also be useful to know what browser and operating system you're using, so we can try to replicate the issue.

But you can also give our Sales team a call at 800-548-9058. We'll be more than happy to put your upgrade package together for you!

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