‎I received my package today and it is damaged, what do I do next? | SimpliSafe Support Home
 
jsaullo1's profile

Thursday, February 23rd, 2023 8:59 PM

I received my package today and it is damaged, what do I do next?

I order a camera and the package was in my mailbox today and it is damaged I am not happy the way it was shipped it should me in a box not a paper envelope.

Community Admin

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1.8K Messages

9 months ago

@jsaullo1, I'm sorry to hear this! I've forwarded this to our Support team; a Specialist will reach out to you to help. 

Advocate

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898 Messages

9 months ago

That looks like it was done through the postal service. 

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