‎Anniversary gift 65% off?? | SimpliSafe Support Home
 

6 Messages

Anniversary gift 65% off??

I've been a simplisafe user for 5 or 6 years now...and I just received an email saying upgrade to the new system and get 65% off.  I thought wow that's a pretty big incentive.  

I have a pretty large house and have my sensor capacity maxed out on the version I have now.  So I counted up all the sensors and added them and put them into the upgrade cart.  The total is 1069.xx .  According to my calculator 65 percent OFF of 1069 is 374.xx.  Well the website calculates it to 694.xx.  

Which is precisely 65 percent of 1069....NOT 65% OFF!!! That would actually be 35 percent off..... Do they not know how to do math??  Has anyone else seen this or fallen for it??

2.8K Messages

Call them and see what they say, and ask if they plan on honoring that, lol.

2 Messages

I called then this week in ref to this...and they gave me a BRAND NEW system for free...all the same senors I have now. I just have to send in the old one (which they will resell...not a big deal to me).

2.8K Messages

^ did you receive the same email offer that Fido is referring to?  If so, and your upgrade was free, congratulations, that doesn't happen very often!

6 Messages

UPDATE:

They did honor the 65 percent and I'm awaiting my upgrade.

2.8K Messages

^ Thanks for sharing that, good to know.  You got a great deal :)
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