β€ŽStronger adhesive for Entry Sensors | SimpliSafe Support Home
 

4 Messages

Wednesday, July 24th, 2024 6:52 PM

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Stronger adhesive for Entry Sensors

Long time SS customer. Just wanted to rant about the horrible, weak adhesive on 3M Command strips affixed to the back of the entry sensors. At just 1cm square, they can (and will) eventually fall off -- even though I had mine mounted to the smooth vinyl windows that I first cleaned with isopropyl alcohol.

The other day, while our running errands, one fell off and triggered the alarm. Luckily, I have mine set to a 2 minute delay before it calls the cops. I was able to cancel the triggered alarm via text message.

I immediately acquired a roll of 3M VHB (Very High Bond tape) for about $25, and replaced the weak Command strips on all 9 entry sensors with the VHB tape. While doing this, I discovered a few other sensors just hanging by a thread. Again, they were affixed to smooth, clean vinyl window frames.

This is probably a known issue (I don't frequent this community), but nevertheless, I just wanted to rant to let others know as well as suggest a better solution. Why Simplisafe uses such weak adhesive is beyond me. I wonder how many false alarms were triggered as a result.

Official Response

Community Admin

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5.7K Messages

8 months ago

Hi @TD99 ,

Thanks so much for the feedback, and so sorry to hear about the false alarm!

We use Command Adhesives for our sensors because they offer strong hold for most situations, but still allows for removal with no damage - a great thing for renters and those who want the freedom to move their sensors around to different spots. Of course, we also include screws as an option for more permanent mounting.

And yes, there are other options in-between, like gluing the sensors in place, or using stronger adhesives like you suggest. For now, we leave that to you to make the right choice for your home and needs.

1.5K Messages

8 months ago

I had one in 15 months that fell off a vinyl door. But the other 24ish are still stuck, some on vinyl windows.

I did use recommended procedure per 3M which for me was, clean area with rubbing alcohol, hold sensor and magnet each for 30 seconds while pressing down fairly hard when mounting. PITA that it is.

I also bought a $10 roll of 3M foam VHB tape, and I cut to size as I need. I did use that on the sensor that fell off and my other brand replacement sensors.

And have tape in reserve. It holds 3 times the weight as SS 3M sticky. Probably damages something when I tear them off down the road. On me.

I don't have police type monitoring, just self with cameras, so false alarms don't produce any fines or police officers or firemen giving me dirty looks. Just dirty looks from her.😁

1 Message

4 months ago

How do we get more adhesive for entry sensors?

Community Admin

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1.2K Messages

@thomaswyly77 our Support team can send you more adhesives; but the sensors also fit 3M Small command strips, which can be found at retailers like Amazon, Target, and local hardware stores.

Captain

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6.3K Messages

@thomaswyly77​ Highly recommend using 3M velcro picture hanger strips. You can purchase a large pack for under 10 bucks and they hold up to 16 pounds!  Cut to size and nothing comes down!  I have sensors all over the house and nothing with them have moved since 2017. 

Happy Holidays!

(edited)

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