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Monday, November 11th, 2024 11:44 PM

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Keypad Improvement Suggestions

I have two suggestions for improving the keypad functionality, the first one being the more important one...

1) The keypad indicates if any sensors are open, but only when the system is disarmed.  As soon as it is armed, the indicator disappears.  WHY?  

Scenario A: I am about to retire for the evening and I use the downstairs keypad to arm the system.  The keypad shows me that two sensors are open and announces the same when I arm it, then the open sensor indicator disappears.  I intend to close the open windows upstairs before going to bed, but something distracts me and I forget.  I wake up later in the night, wondering if I remembered to close the windows - I could check the keypad in my bedroom to see this IF it showed the indicator.  Instead I have to get out of bed and go to where the windows might be open to verify if I've closed them, or disarm the system to see if the indicator is there, then re-arm it.

Scenario B:  I've fallen asleep while watching TV at night.  The system auto-arms itself at say, 10:00 PM.  I wake up at 11:00 PM - the system is armed, but I can't tell if there are any open sensors because the keypad doesn't show the indicator when the system is armed.  I have to disarm the system to see if the indicator is there, then re-arm it, or walk through the house checking all the doors and windows.

Keeping the open sensor indicator on, even when the system is armed, would make both of the above scenarios much easier to deal with.

2) I have a keypad mounted on the wall in my bedroom.  It would be great if it had an LED to indicate whether the system is armed or not, say a green light for not armed and a red light for armed.  Then when I wake up in the middle of the night, I can tell at a glance whether it is armed.

45 Messages

12 days ago

Here's something that needs fixing.  I came home one night and went to disarm the system via keypad.  No battery power.  The keypad was dead.  Fortunately, my wife had the app on her phone and we could disable the system.  The problem is that there was no warning that the battery was low on power.  Is this correct or does SS need to do a little work fixing this oversight.  I am now replacing he battery periodically, but not really happy to have to do it especially when the system reports when sensor batteries are low. 

5 Messages

@aswierz - first, this is a new topic and would have been better placed in its own thread.  Normally that is all I would say, but...

Last night when I retired, the system was armed with no alert symbols on the keypad.  This morning when disarming the system, there was one alert symbol - it was telling me that the batteries are low in the keypad.  If yours doesn't do that, maybe the firmware needs to be updated?  Or maybe you have an older model?  I'd suggest calling tech support for more info and hopefully a solution.

(edited)

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