3 Messages
Proactively Email Monitoring Invoices
For business accounts, could you please make the system email the monthly invoices to the account holder?
I would pay you a dollar extra so I didn't have to log into the portal every month and get the receipt manually.
Bassmanleo1
1 Message
2 years ago
Second this request
0
jpr9wx
3 Messages
2 years ago
I third this request, even though I'm the person who requested it originally.
0
ross1234
2 Messages
2 years ago
Fourth this request!
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cra2004
1 Message
1 year ago
Fifth Request
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jpr9wx
3 Messages
1 year ago
It's been almost a year since my first request. I check this message every month when I have to manually generate a PDF for a $30 invoice. Any update SimpliSafe?
6
hopoffice
1 Message
1 year ago
Automatically emailing invoices should be an account option. This should not need to be an improvement request. Customers pay you money; you offer to email an invoice. Pretty basic business practice.
0
t_ammons
1 Message
1 year ago
Why can't we have this option? The original post was a year ago. Come on, guys!!!!
0
jreardon
1 Message
11 months ago
Agree
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bartalian
1 Message
5 months ago
PLEASE ADD THIS FEATURE!!!!! If you do I will add 5 more locations.
0
DsSimplisafe
3 Messages
4 months ago
We have just put 83 of our locations on the SimpliSafe system and it is an absolute nightmare to get a copy of the receipt for the monthly monitoring. As a matter of fact, I cannot even see them in the portal. When I go to "monitoring payments" all I see is a question mark next to the words "Monitoring Payments." I have to call Simplisafe and they have to send me a list of the payments made. It is an absolute nightmare. When we first started putting these systems in, I did see a list of payments and that has just disappeared and been replaced with the question mark. I have 50 more locations I want to put on this system but until we can get something as simple as getting a copy of an invoice, I am hesitant to give them any more of our business. I am trying to do my expense report (all the payments get charged to my company credit card) and it should not take hours to chat with Simplisafe and wait for them to email me the list each month.
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admin5af77d
3 Messages
3 months ago
Please add this feature as requested, asap. In 2024 this should not be a difficult or unusual feature requiring much "development team" effort. It should be obvious to you by now that this is a needed feature and your not having it (as opposed to every other company on the planet) is dissatisfying your customers and costing you real business.
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captain11
Captain
•
6K Messages
3 months ago
To Simplisafe Management: Customers begging for you to make it easier to give you their money.
Seems a basic request. Seems to be in Simplisafe's self-interest. Your response should be "Done" in a NY minute.
And, please, spare Emily the embarrassment of parroting the good old "We have submitted this feature request...."
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DSC
2 Messages
3 months ago
Also looking for this feature.
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tad
4 Messages
3 months ago
I'm thinking we all need to like and comment on each other's post to draw some attention to this thread- It's clearly not getting any...
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tiproperty
1 Message
3 months ago
I would like to request this also.
0