716 Messages
Status table for Community Product Requests section
Can we please get a page or thread with a list of all requests that users have made that includes when the request was first made, when the request was submitted to SimpliSafe engineering and the status of that request? The status should at minimum indicate whether the request has been accepted or rejected and if accepted, if it's being worked on. I'm not looking for ETAs as I know you're incapable of providing those.
I am 100% sure that every single user of this community is 100% behind this request. Assuming you all have such a list internally (and you obviously do, right?) then it should be trivial to replicate it here and update it every week or month or even quarter.
emily_s
Community Admin
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3.3K Messages
1 year ago
Hi @worthing,
Currently when new feature request posts are created in the Community, we do comment on it as confirmation that the request has been submitted to our dev team. We also add a status tag to the post that gives an update on the request. This can be found on the upper right side of the post, or underneath the title of the thread when looking at the "Recent Activity" section in the Community. These tags are: Submitted, Not In Development, In Development, and Implemented.
We keep these tags updated with the most recent information from our dev team. Once a submitted feature request has been brought into development, the tag is changed.
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worthing
716 Messages
11 months ago
Just put it in a Google Sheets and link it to us. Update it every month. We don't need a fancy solution that requires "dev time". Pay an intern or someone else $15/hour to just copy from the forums to a spreadsheet. That's literally all we want right now.
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worthing
716 Messages
11 months ago
@davey_d
I spent about 5 hours manually copying/pasting all of the entries I could find from the 20 pages of requests into a spreadsheet that shows the title of the request, when it was posted, how long it's been since it was posted, the status of the request (that you all assigned, where you assigned one), and a URL to the request post. Can you all please use this as a starting point to begin tracking the requests and also sharing the spreadsheet with this community so we can also keep track of requests? If you're interested please let me know where to email the spreadsheet.
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