‎Integrate Cameras with Smart Home Hubs | Page 2 | SimpliSafe Support Home
 
drewhagen's profile

Saturday, March 12th, 2022 10:26 PM

Not In Development

37

Integrate Cameras with Smart Home Hubs

One feature I’m really interested in is the ability to see the Doorbell input as well live footage from other SimpliSafe cameras on my Google Nest Hub, much like you could with Arlo, Wyze cameras or others mentioned here:

https://support.google.com/googlenest/answer/9137164?hl=en

I get that SimpliSafe has competed with Nest, but with Nest Secure gone now, it feels like SimpliSafe has a big opportunity here. No option in the market seems to provide a holistic security system with 24/7 pro monitoring, while also being able to stream input on my Nest Hub devices. That has me uncertain what to proceed with purchasing.

1 Message

1 year ago

Not just the nest hub but Chromecast as well. I really would like to see better integration with Google Assistant in general.

1 Message

@wbshaw​ agree

1 Message

1 year ago

It would be great if we have a integration with google nest smart hub/Echo show to see the camera feed and setup routine to announce the doors opened based on entry sensor names.. I saw ADT, Ring vivint, Wyze are offering this features

1 Message

1 year ago

Please! We all want this integration . This could be a huge plus point for existing and new simplisafe customers. I really don’t understand the product teams hesitation to pursue this ?

2 Messages

1 year ago

Hi There 

We should be able to view the live camera ( Doorbell, Wireless Camera ) on Google Home Hub or Alexa Hub. None of the feature exists currently. It’s hard to go and find the phone all the time. Competitors are having this feature. We need to add this feature in SimpliSafe.

Thanks 

Mukkesh

Note: This comment was created from a merged conversation originally titled Camera’s ( Doorbell, Wireless Camera ) live view on Google Home hub

Captain

 • 

5.7K Messages

 • 

120 Points

@mukkesh Yes, the integration area by SS is severely limited, but there is a good and bad side with that. As discussed in previous threads, current integration is severely limited, to the point of it having very limited value. The good news is that it makes the Simplisafe enviornment that much more secure. Don't get me wrong,  I would love to have a single digit character that could pass to Echo to provide when my system is in an alarm state. One way only, it wouldn't  compromise security and allow me to have a routine to turn on my IoT lights inside and out to turn it into a bright Xmas tree. Show stopper? Hardly, but definitely a nice to have.

In the long run, I wouldn't count on a marked expansion of integration. Even without it, SS is the best overal value and effective solution on the market, IMO.

45 Messages

@captain11 So what you're saying is that we'll never get the integration that we're looking for. Am I right?

Does "Makes the Simplisafe environment more secure" really mean that SS doesn't know how to do it or that there isn't the bandwidth to do it due to a lack of software engineers?

Captain

 • 

5.7K Messages

 • 

120 Points

@dczubacki​ If there are few connections to 3rd party products, SS can and does control its own ecosystem, making it that hareder to hack. Look at all of the successful breaches in 2022 (latest LastPass PW manager) and  I believe you will see my point. As far as "never', that may be a bit too long, and with SS being a member of MATTER, I do believe we will see more integration in the future.  The "when" in the future I won't even hazard a guess. For me, SS is still the most value and effective solution in home security on the market today. I am settled with the idea if the alarm goes off and I am home, I say "Alexa, turn on house lights" and my nine indoor and door lights via IoT plugs and switches go on and light up my house like an airport terminal. :-)

1 Message

1 year ago

This will be a great value for kids and elders. It is a big hassle to pick up the phone and see who is at the front door.  My friends use other systems and they get the feed right in the hub and they are able to view the live stream, makes such a huge difference.  Why not give us the option to choose which cameras we want to stream to strike a balance between privacy, security, and UX?

1 Message

1 year ago

Plus one to this feature. Unless Simplisafe wants to compete with Amazon, Google, and Apple, this is a MUST have feature to acquire more customers. You can include any sort of liability clause for sharing video.

5 Messages

1 year ago

What more proof do you need?! 1.9k views on this feature...just implement it! It's gotta be the top viewed feature right...

(edited)

1 Message

1 year ago

I agree as well, I actually am considering switching to a different system when I move. Just based on performance and lack of Google home integrations beyond arming and disarming, which I even feel like I want to be disable. 

I'd like to be able to instantly view the feed on a Google hub if there's a doorbell or motion.

Having to click into it on my phone isn't that fast and truthfully, isn't super helpful as it just takes longer then looking through like a door viewing pane. 

1 Message

1 year ago

Your dev team should really look into the viability of this.  Google has APIs currently that allow you to integrate with their systems, you just have to apply their open-sourced APIs to your system. If I can't monitor in a convenient way, why would we continue to waste our time or not just go to a company that allows us to use their hardware as we need. It isn't as though your customers are asking for something that is absurd or outlandish. This is a standard feature that one would expect, perhaps the paradigms your company has used to store video is incorrect and that should be reevaluated to better serve your customers.

1 Message

11 months ago

I completely agree. This will be a fantastic feature for a family.

Captain

 • 

5.7K Messages

 • 

120 Points

11 months ago

To all on this thread: speaking with IT experience with different eco systems, it is often not the diculty of doing the actual coding to have integration but the $ and competitive requirements that stand in the way. Whether it be Amazon or Google, they are not about to hand over access to their environment without exacting some time of cost to Simplisafe, whether that be montetary or some other non financial cost, ie customer information.  We as customers don't know all of the moving parts, however, SS could be more up front on their plans in this area. For example: we are or are not going to provide expanded integration with other x vendors.

1 Message

11 months ago

I'm currently researching video doorbells and came across this thread. Lack of video integration with other smart home devices (Alexa Show and Nest Hub) is a significant missing feature. @davey_d can you provide an update? The last update was 6 months ago. Thanks!

3 Messages

11 months ago

After reading these threads and seeing that SS has made a decision to not integrate with the video version of Alexa, Google, etc... based on "security" purposes... I am going to call BS. There is every other vendor doing it, there are plenty of encryption tools available, there are many ways to secure these communications... So think about this, and please feel free to forward this on up to the decision makers...  Scenario:  Person comes to the door. Motion sensor see them. Maybe they ring the bell, maybe they don't. Phone is on silent, and the person at home doesn't get notified. Doorbell rings, now you have to find your phone, find the app, launch the app, wait for it to display the first screen... hope to God the dumb app chooses this moment to want you to re-enter your credentials... and 2-3 minutes later, after the person is likely long gone, you can finally see your empty porch.  Now let's run that same scenario using Ring. Person approaches the front door. All video devices you own instantly display your porch camera and offers the "press to talk" button. Pretty clean, simple, and all completely secure, based on the fact that the developers understand what encryption and security means. I am thinking about selling the current home. Likely, based on this one silly thing alone, I am considering other vendors.. Please reconsider your current path you have chosen... Your customers want it. Your customers need it. It will add another layer of safety to all of our lives.

    - unhappy SS user

Captain

 • 

5.7K Messages

 • 

120 Points

@josephhand​ count me on the side of not doing the integration. I don't even own a screen echo device but do have 4 dots and an integrated thermostat.  That said, not a show stopper and see a lot of other things I would like to see Simplisafe do...for the most part, happy SS user.

28 Messages

11 months ago

Since it would be a great idea to be able to stream the cameras on Alexa/FireTV/Google devices, I would propose this:

An Amazon/Google Skill App that would allow them to receive event alerts (i.e., Alarms, Doorbell rings, etc.) and display via interrupt on the Amazon/Google devices.

Depending on the type of alarm, the app would display buttons to allow interaction.

In the instance of a doorbell, perhaps buttons to start a camera or audio session with the person who rang.

In the instance of a Fire, CO, or water alert: display a button to acknowledge the alert.

Keep it simple.

**********

But as for what can be done NOW:

Set up an unused iPad or Android tablet or phone with only one app: the Simplisafe app.  Plug it in 24/7 and in the settings allow it to keep the screen on and disable screen lock/dim/off.  Place the device wherever convenient and that way, you can use it to answer a doorbell or arm/disarm the system, etc.

Optionally, you could Install a second app that uses the camera to control screen dimming/saving while no one is nearby.  I am sure such apps exist.

5 Messages

8 months ago

This would be amazing, and not having this feature is a constant disappointment.

Welcome to the SimpliSafe Community’s Product Requests and Suggestions! By posting in this section, you agree to the terms laid out in these guidelines.

New to the Community? Get started by reading our Welcome Post.