‎For Businesses, Please Increase Limit on User Codes | SimpliSafe Support Home

Friday, August 20th, 2021 12:54 PM


For Businesses, Please Increase Limit on User Codes

We recently purchased and installed a Simplisafe system in our small business, and were very happy with the quality and operation of the system.  Unfortunately, we needed to uninstall it because it only accommodates five user codes.  It would be really helpful for small businesses to have a higher limit.

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More PINs

Community Admin


5.5K Messages

3 years ago

Hi jwgerber,

Thanks for the feedback. I'll be happy to pass it on to our engineering team. Thank you for giving us a try!

Right now yes, each system can currently support only one Master PIN, and 5 Secondary PINs. The main workaround we've been mentioning is to give different employees their own Key Fobs, which we know isn't the ideal solution for everyone.

- Johnny M.
SimpliSafe Home Security
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